I don't do it
because it takes hours to go through all
the contacts (1000+)
It's a nightmare to choose every time
from the list of contacts
who to share and who not
and sometimes I miss people
It just drives me crazy and in general
it sometimes doesn't come up and that's it
I don't want to always
share certain things with everyone
What do users think
about the way the operation is done today?
A system for transmitting messages,
correspondence, video and voice.
Background
Allowing the user to choose who to share the status with.
Expanding the options for sharing the status
Allowing the user to arrange the contacts
into folders of personal choice.
The folders are managed like a group and a community for the purpose of sending messages from the user only but behave as a normal contact in messages received from those in the folder.
Arrangement of contacts
Objective
How can we enable Convenient control of
how statuses are shared?
How can we control the possibility of sharing a folder and fine that each chat or group will be managed separately
How can we organize the contacts
in a logical and orderly way?
Control how
the status is shared
control settings
for each folder
Order and organization
in contacts
The pain points were analysed and mapped into three main categories
03
02
01
Challenge
arranging contacts in folders, Option to share status only with selected folders.
How to sort the contacts,
and choose to share the status by default.
Irregular arrangement of WhatsApp contacts,
Limited possibility to manage status privacy
# It is not possible to change the order of the location of the contacts, and even those associated with categories does not affect their location in WhatsApp.
# The option to control status sharing is limited and manual, and is not applicable for frequent changes due
to the amount of contacts.
Problem
Before I dived in to do market research,
I did a short check on what was happening in similar social networks, Like Instagram and Facebook.
Research
Some platforms have the option to control contacts
and arrange them in only two groups.
And some have the option to block the contact
Then he won't watch the content that I upload and moreover.
Over 100 users responded to an online survey
that helped me identify with them,
and understand their habits - how often they share statuses,
Do they change sharing settings often?
Or if at all, and their pain points when it comes To control viewers in the content and in the way contacts are arranged.
Persona
Kylie Jeam
30
Married +1
Fitness Instructor
about
Kylie is a fitness trainer, and trains teachers for exercise.
She has dozens of students and trainees,
She has over 20 WhatsApp groups of
trainees and students.
She uploads statuses on a daily basis, Content for training by age, content for training before or after birth, study content for female students and more.
goals
pain point
ambitions
As a busy trainer and creator of content for her many groups, she wants her WhatsApp contacts to be organized in folders by training groups.
And in addition, when she wants to upload a status that is only suitable for specific groups, she will be able to do so easily without changing the sharing settings
When I can control how my contacts are arranged and my statuses are shared,
I will be calm that I do not miss any important message and that all my content reaches those
who need to receive it.
Kylie's WhatsApp is full of incoming messages, And sometimes she misses important messages from students or family.
She cannot choose who to upload a status because she has many contacts, so she shares professional statuses with all contacts,
which include family, friends, students, trainees, while the rabbi has a large amount of contacts for whom the status is not relevant at all.
Kylie's ambition is that she will be able to control what happens on her WhatsApp, that WhatsApp will be clearly organized.
that she will be able to control how the statuses are shared, with whom to share.
“
“
UIUX researcher & designer
Role
tools
How many of the respondents share statuses?
Share a WhatsApp status
at least a few times a week.
share several times a day
share status
a few times a month
58%
30%
12%
How many respondents choose the people
they want to share the status with?
Select the contacts
with whom they wish to share the status
Share the status with all their contacts
73%
27%
solutions
Arranging contacts in folders
Folder button is placed along with chat, status, for accessing easily.
The installation display will be possible both on the main screen and in a separate area.
Search or start new chat
family
2 Groups 16 Contacts
2:24 pm
friends
4 Groups 16 Contacts
1:47 pm
12
practicing
8 Groups 50 Contacts
1:47 pm
30
schoolgirls
14 Groups
1:47 pm
10
Gideon Nic
Photo
1:03 pm
Rejoice Benson
Video
12:47 pm
Merry Longs
Hello sir I’ve sent you the link
12:35 pm
neta
Video
12:01 pm
Yonatan
Video
12:01 pm
folders
folders
01
Create a new folder
New folder
Option to create a new folder and insert contacts into it.
02
Allowing the user to share all the chats in the folder
The option to send to all the chats found in the folder will only be available to the user, so all the chats will behave as separate chats.
Chats that are in the folder
03
Expanding status sharing options
In the status sharing area we can choose which folders we want to share the status with, where each folder will have a different sharing area.
Folder association
Associate a contact with a folder
Group details
Marking messages
Mute notifications
add contact to...
clearing messages
Leaving the group
status timing
Allowing the status upload to be scheduled
flow
view prototype